Hatch 3 crashes with Exception Access Violation
Several customers have had problems with the resent update with Windows. If you have received this message or your computer has suddenly started closing down, please do the following. It could be any one or more causing your problem. If one fixes the problem, there is no need to continue with the rest.
1. If you are running Windows 11 - Revert update:
- Open Settings.
- Navigate to Windows Update > Update history.
- Click on Uninstall updates.
- Locate KB5058499, select it, and click Uninstall.
- Restart your computer.
Note: If you don't see KB5058499, check for other recent updates that might be related.
For Windows 10 and 11, continue with steps below.
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