Tech Talk
Is Hatch Embroidery Compatible with My Embroidery Machine?
Hatch Embroidery software is designed to work with most USB-enabled embroidery machines. If your machine supports standard file formats like DST, PES, EXP, and others, Hatch can create the appropriate design files for your machine. How to Confirm ...
Are There Any Restrictions on the Hatch Embroidery Trial Version?
The Hatch Embroidery 30-Day Free Trial provides full access to all features, allowing you to explore the software’s capabilities without limitations during the trial period. What’s Included in the Trial? Full Feature Access: Enjoy every tool and ...
What is Hatch Academy and How Can I Access It?
Hatch Academy is an online learning platform tailored for Hatch Embroidery users of all skill levels. It provides a wealth of resources to help you make the most of your embroidery software. What Does Hatch Academy Offer? Educational Resources: ...
How Do I Change the Measurement Units in Hatch Embroidery?
Need to switch between inches and millimeters in Hatch Embroidery? It’s quick and easy to adjust the measurement settings to suit your preferences. Steps to Change Measurement Units: Open Hatch Embroidery: Launch the software and open an existing ...
How Do I Use the Circle Layout Tool in Hatch Embroidery (Composer & Digitizer)?
Looking for a quick way to create stunning designs like flowers or wreaths? The Circle Layout tool in your Create Layouts toolbox is an efficient way to duplicate and arrange objects in a circular pattern. How to Use the Circle Layout Tool: Create ...
What is TrueView in Hatch Embroidery, and When Should I Use It?
TrueView is a powerful feature in Hatch Embroidery that provides a graphical preview of how your finished embroidery design will look. Here’s everything you need to know about what it is, how to turn it off, and when to use it. What is TrueView? ...
How to Resolve the Hatch 3 Error: “A Valid License to Run Hatch Embroidery Could Not Be Found. (H0007)”
If you encounter the error message “A valid license to run Hatch Embroidery could not be found. (H0007)” when launching Hatch Embroidery 3, it may indicate that the license file on your computer has become corrupt and needs to be reinstalled. Steps ...
How Do I Reset Templates, Defaults, and Toolbars in Hatch Embroidery 3?
Have you opened Hatch Embroidery 3 and noticed something isn’t quite right—like toolbars not laid out correctly or an unexpected image in the background? The Revert tool in Hatch Embroidery 3 makes it easy to restore your workspace to its original ...
What Are the Differences Between the Redwork and Branching Tools in Hatch Embroidery?
Both the Redwork and Branching tools in Hatch Embroidery help streamline your stitching process by automatically sequencing and grouping embroidery objects. However, they serve different purposes based on the type of objects in your design. Redwork ...
How Do I Submit a Software System Report in Hatch Embroidery?
If you have "how-to" questions or encounter an issue you can’t resolve, submitting a Software System Report is the best way to get assistance from Hatch Support. Why Submit a System Report? A system report provides Hatch Support with essential ...
How Do I Update or Create a FlexPay Account?
If you're having trouble updating your card on file or completing a new purchase with FlexPay, it may be due to fraud protection measures enforced by your bank. Here’s how to resolve this and ensure a smooth setup. Steps to Resolve Payment Issues: ...
What Should I Know About Hatch Fonts, TrueType Fonts, and Third-Party Fonts?
We often receive questions about fonts in Hatch Embroidery. Here’s a breakdown to help you navigate Hatch Fonts, TrueType Fonts, and Third-Party Fonts. Hatch Fonts: Fonts purchased from the Hatch Embroidery website don’t need to be installed ...
How Can I Make Straight Lines and Precise Angles in Hatch Embroidery?
Even if you’ve been using Hatch Embroidery for years, there’s always something new to learn! Here’s a tip to help with alignment and creating straight lines or precise angles when digitizing. Tip for Straight Lines and Angles: When adding or moving a ...
How Can I Quickly Access the User Guide in Hatch Embroidery?
Here’s a handy tip to make your Hatch Embroidery experience even easier: You can access the User Guide directly from within the software using the F1 key. This is especially useful when you need help on the fly. How It Works: Press F1: Open the Hatch ...
How Can I Change My Email Address in Hatch Embroidery?
We understand that email addresses can change frequently—whether it’s due to a new job, a change in your internet service provider, or personal preference. To make the process easier, Hatch now allows you to manage your email address directly from ...
How Can I Add Hatch Embroidery to My Anti-Virus Exclusion List?
Did you know that your anti-virus software might mistakenly flag Hatch Embroidery as a malicious program? This can prevent the software—or one of its sub-processes—from running correctly. Why Does This Happen? Anti-virus programs sometimes block ...
Why Did My Hatch Embroidery Thumbnails or Desktop Icon Disappear?
Have you experienced any of these issues? Your thumbnails changed to an “H” or a white paper icon. The Hatch Desktop icon disappeared. You accidentally deleted the included design. What Causes This? These issues can occur after a Windows update or ...
How Can I Save My Background, Grid, and Template Preferences in Hatch Embroidery?
Do you customize your workspace by changing the background color, toggling the grid, template, or hoop on or off? If so, you can save these settings permanently to ensure your preferences are applied every time you open a new design. Setting and ...
What Does “You Don’t Have Any Active Trials” Mean in Hatch Embroidery?
Have you encountered the message, “You don’t have any active Trials”? This often occurs in the following scenarios: Using Hatch Embroidery on a new computer. After a Windows reset. On a Parallels/Windows setup on a Mac. What Causes This Issue? This ...
Why Does Hatch Embroidery 3 Open with a White Screen and a Red Spinning Circle?
If Hatch Embroidery 3 opens with a white screen and a red spinning circle, this issue is likely caused by the graphics adapter or graphics drivers installed on your computer. How to Resolve This Issue: This problem can usually be resolved by updating ...
How Can I Customize My Toolbar Layout in Hatch Embroidery?
Hatch Embroidery Toolbar LayoutDo you have a favorite way to organize your toolbars? Customizing your toolbar layout allows you to streamline your workspace by placing your most-used tools where they’re easiest to access. Whether you prefer tools on ...