If you have "how-to" questions or encounter an issue you can’t resolve, submitting a Software System Report is the best way to get assistance from Hatch Support.

Why Submit a System Report?

A system report provides Hatch Support with essential details, including:

• Windows error messages you may be experiencing.
• Information on programs installed that could conflict with Hatch.
• Hatch log files and other technical data to help diagnose the issue.

How to Submit a System Report:

Follow the instructions in this helpful guide:
👉 How to Send a Support Report from Hatch Embroidery Software

By submitting a system report, you’ll open a support ticket and enable the team to quickly identify and resolve your issue.

Hatch Embroidery Bug Report

Additional Resources:

For more troubleshooting tips and guidance, visit the Hatch Embroidery Online User Guide.

Connect with Us:

• Follow the Hatch Facebook Page for updates and inspiration.
• Join the Hatch Facebook User Group to share tips and connect with fellow embroiderers.