Can I continue to use Hatch v2 if I Update to Hatch v3?
Answer: No.
Reason: You are updating v2 to v3. You did not buy a new, separate license and only paid a small update price. If you want to continue to run v2, you will need to buy a new Hatch 3 license using a different email.
Please note: When you update to Hatch v3, you no longer have Hatch v2.
Applicable to all Hatch v1 and all Hatch v2 customers.
Related Articles
Hatch Embroidery Update/Upgrade Policy
Hatch Embroidery offers the following update variations: 1. Updates within the same version number (identified with new letters) - FREE There may be several of these. They may be a combination of minor new features, a maintenance update, bug fixes, ...
Where to find and how to use the Hatch Embroidery 3 Cross Stitch GEM?
Once you have purchased the Cross Stitch Gem > Restart your software You will find it by clicking on File Menu > Cross Stitch Reference: 1. Hatch Academy There is a complete manual with videos of using Cross Stitch in Hatch Academy. Go here: ...
How to install the Hatch 3 Update?
This article is intended for Hatch Embroidery version 1 or 2 owners who have purchased the update to Hatch version 3. 1. You must own Hatch 1 or 2. Your license will update to the same level you currently own. 2. You must use your same licensed email ...
How to use Transfer Design in Hatch 3
Some users want to connect their embroidery software directly to the machine. This means you can click 'transfer' and the file will go directly to the machine without the need for a USB stick. IMPORTANT: If your embroidery machine can be seen as an ...
Hatch 3 - Exception Access Violation
With the latest release of Windows 11 22H2 update, our Support Team has noticed an increase in reports of Hatch crashing with (EAV) Exception Access Violation or random crashing while using the software. If you've experienced a random Hatch crash or ...