General
How to open stitch file formats with objects to edit (Hatch v2 and v3)
Situations: You are not able to edit the design in Hatch. There is no object properties. Your files do not have any object outlines but only have stitches. You are limited to how much you edit the design. Why: Most likely you have opened the design ...
How do I convert a design into multiple file formats at the same time?
Are you looking to convert a design into a number of machine file formats all at the same time? This is so easy with Hatch Embroidery and doesn't take any longer than saving it as just one type of file format. Follow these simple steps: Open "My ...
What is the best way to save image files to open in Hatch Embroidery for Auto-Digitizing?
Hatch Embroidery can read several image formats. There are some methods that will work best in Hatch Embroidery especially if you are wanting to do part or all the design with one of the Hatch Embroidery Auto-Digitizing functions. NOTE: This is NOT ...
How do I change my email address?
1. If you have access to your old email & you do not have a Hatch account for the new email. Please visit www.hatchembroidery.com and log in and go to "Profile" The following form will be auto-populated from your Profile. Click Change email and ...
How to add my own fonts to Hatch Embroidery 3?
We get asked often if you can add your own fonts to Hatch? The answer is "it depends on what type of font you have". There are three types of lettering that are referred to as "fonts". System Fonts True Type Fonts - (or Open Type Fonts) Individual ...
Display embroidery libraries in Windows 10
Embroidery libraries do not automatically appear in Windows 10. Go to File Explorer Select ‘This PC’ and right-click the empty window to invoke the popup menu as shown. 3. Choose Show libraries. Embroidery libraries are added to File Explorer. 4. If ...
Hatch 3 Preliminary checks
If you are having problems with your Hatch Embroidery, it’s a good idea to carry out a few basic system checks. These include your PC specifications, your CPU/RAM specifications, as well as your available hard disk space. See System requirements To ...
How do I download free designs?
How I download free Hatch Embroidery designs? In order to access the amazing free designs available on the Hatch Embroidery website, you will need to have a free Hatch Embroidery account. Note, there is no obligation to purchase anything if you ...
How do I combine designs in Hatch Embroidery?
Use the insert design feature to add multiple designs together. You can use the Design Icon in the top toolbar Or File Menu > Insert Design
What is best way to save and export designs in Hatch Embroidery?
What is best way to save designs in Hatch Embroidery? We make this easy for you to remember in Hatch Embroidery by using the Output Design Toolbox. We will explain here why this is important. First you should always save the design as .EMB if....... ...
3-4 Add colors to the Design Palette in Hatch Embroidery
Add colors to your Design Palette to change to new colors in your design. You will learn how to assign and apply colors with this quick and easy tool!
3-2 Change colors with My Threads in Hatch Embroidery
Quickly change colors in Hatch Embroidery using My Threads with a simple double click! Learn how to make the color "active". Easily change the colors in your designs with just a few clicks!
3-1 Understanding Colors in Hatch Embroidery
It's important to understand how colors work in Hatch Embroidery. Why sometimes the design will open in the right colors and at other times they will not. Learn the difference between .EMB colors and Stitch file colors. Tip: See how you can quickly ...
2-11 Getting Started - Resizing Designs in Hatch Embroidery
Learn all the basics of resizing designs in Hatch Embroidery. Start with the quick and easy method using the icons in your toolbar. Get exact measurements or resize by percent. Learn the most often used method to resize and that is on screen. It's ...
2-10 Getting Started - Skew Designs in Hatch Embroidery
Learn how to skew your designs in Hatch Embroidery. You will also learn how to use the skew feature to make slanted lettering. Skew by exact measurements or directly on screen.
2-9 Getting Started - Rotating Designs in Hatch Embroidery
Learn how to quickly rotate designs using the rotate icons. Learn how to get exact rotation measurements when needed. You will love the quick way to rotate on screen. Learn how to change your anchor point for endless possibilities!
2-8 Getting Started - Polygon Select Tool - Group, Ungroup & Deselect with Hatch Embroidery
Learn how to use the Polygon Select Tool to quickly select your design or parts of your design on the screen. Learn about the section handles and selection box. You'll see how to quickly click on an object with the Polygon Select tool and then you ...
How to perform a hard re-install of Hatch Embroidery software as a new admin user
Scenario: In some case, a user profile is corrupted and it results in an abnormal performance of Hatch Embroidery software, ie, strange error or design thumbnails issue persists. If this occurs, a hard re-install of the software is required as a new ...
How to check design thumbnail settings in File Explorer
If the design thumbnails do not show up and you only see the icon of the software brand, please check the thumbnail setting in the Options of File Explorer. It might have been turned off. Please check and make sure thumbnails is not turned off (DO ...
How do I save the design files to my machine format?
Save to .EMB first before saving to your machine file! You will save all your files first as .EMB This is your “working file”. This is the file you will want to open if you need to come back to the design for edits at a later time. You will not want ...
When I open vectors files I cannot select them
Hatch turns all vector files into bitmap images for auto-digitizing To open vector files in Hatch Embroidery : Click on Artwork Toolbox (left side of screen) Click on Insert Artwork Select your image 4. Click “Open” button For more information check ...
How do I change the thread at the bottom (Design Palette) to my own thread brand?
How do I change the thread at the bottom (Design Palette) to my own thread brand? You can change the threads at the bottom (Design Palette) to your own thread brand either for a single design or save to your Normal template. When saving to your ...
How to stop my design from jumping around
How to stop my design from jumping around? If I seems your design is jumping around the screen you need to set your design to "auto centering" in your hoop. 1. Right click on the hoop icon 2. Check "Automatic Centering" as the Hoop Position 3. Click ...
How do I change the working background color
How do I change the working background color? You can change the color of the background for a single design or change the template so that all your new blank designs will open with this color. To change background color of single design: Run ...
Hatch doesn't remember the preferred location where I am saving my files
Scenario : Hatch doesn't remember my preferred location where I am saving my files Below is the link to the file Hatch_SetupV2.1D_R2.exe that needs to be downloaded and installed to help resolve this issue. ...
How do I reset my Hatch Embroidery password?
I forgot my password or simply want to reset it to a new one. This is fairly easy to do. Just follow these steps. Go to www.hatchembroidery.com Ensure you are SIGNED OUT of the website & be sure to click to refresh your screen. Click the Sign In ...
How can I use the designs and fonts included with the software?
We are asked often how you can use the designs included in the software. This depends if you have purchased the software or using a trial. All designs included in the software are copyright by Wilcom Pty. Ltd except for designs in folders called ...
Hatch Embroidery Software Update 3.0.2 (June, 2022) Download
Version: 3.0.2 UPDATE Download link: https://hatchdownloads.s3.amazonaws.com/Hatch_Current/HatchEmbroiderySoftware_V3_0_0_to_V3_0_2_Update.exe FULL INSTALLATION download link: https://dyul59n6ntr4m.cloudfront.net/Hatch3_Setup.exe
How do I register my Hatch Embroidery account on the new Hatch website ?
1) Please go to the Hatch Embroidery website registration and complete the registration form. Link: https://profile.hatchembroidery.com/signup If it appears as below, click on "Register new account" 2) Complete the form (shown below) where you can ...
New Aurifil Cotton thread chart available
Several of you have asked for the new Aurifil Cotton Thread chart. We now have that available. Please follow the steps below to add it to your Hatch software. First, check the version of Hatch software you are using. Run the Hatch software > Click ...
Where to enter the confirmation code?
When you reset your password or migrate your email to the new website you will receive a confirmation code via your email. If you close the confirmation code window there is a way to get it back. NOTE: Your confirmation code is only good for 1 hour. ...
How to use Transfer Design in Hatch 3
Some users want to connect their embroidery software directly to the machine. This means you can click 'transfer' and the file will go directly to the machine without the need for a USB stick. IMPORTANT: If your embroidery machine can be seen as an ...
How to remove Hatch3 as administrator?
SOFTWARE: Hatch 3 STEPS: On your Windows desktop, please locate the Hach 3 desktop Icon. Right-click the Hach 3 desktop Icon from the desktop. Click Properties Click Compatibility Tab Un-check the Run as administrator box Click Apply > Click Ok
How to add folders or designs to Manage Designs using “Find Embroidery Designs" function
There are two main ways to link designs on your hard drive or USB to your Manage Designs Toolbox. They are not “moved” into your Manage Designs, so they will stay where you have saved them. Manage Designs Toolbox links to your design and will appear ...