How to reset your Hatch Help Site password?

How to reset your Hatch Help Site password?

Forgot your Hatch Help Site account password? 

If you already have a Hatch Help Site account..

Open https://help.hatchembroidery.com/portal/en/home 
Click the RESET link
Type your email address
Click Next
Follow the instructions 
Enter the OTP sent to your registered email address 




Note: The OTP is valid for 60 seconds | 1 minute. You will need to request 






Alert
If the account already exists as a member, then the reset password link will be sent to your registered email address.
Please check your JUNK/SPAM Folder too in case it gets filtered. 










You can submit your ticket request here https://help.hatchembroidery.com/portal/en/newticket 

It is recommended to Sign up for Hatch Help Center account so you can monitor your ticket request in one location. 

The Hatch Help website link to SIGN IN is https://help.hatchembroidery.com/portal/en/signin  
The Hatch Help website link to SIGN UP is https://help.hatchembroidery.com/portal/en/signup