Recent Articles
HATCH 3 Software will not open
Symptom: Hatch 3 software is not opening / no response Hatch Software affected: Hatch 3 OS Platform: Windows [Make sure the Windows Operating System is always running the latest update] STEPS: Follow the pre-liminary check by clicking this link Hatch ...
How to transfer my software to a new computer
Please make certain that your new computer meets the minimum system requirements. https://hatchembroidery.com/system-requirements On your old computer, open Hatch. Use File->Sign out and Release license. This will make your license available for your ...
Which embroidery machine brands and models does EmbroideryConnect support?
EmbroideryConnect Machines List The following is a list of machines known to have been tested and work without issues on EmbroideryConnect. Even though your machine is not listed it does not mean it is not supported. Generally if the embroidery ...
EmbroideryConnect Troubleshooting FAQs
FAQ for troubleshooting connections to the EmbroideryConnect device : If during the Add new EmbroideryConnect process (step 6.) your device is not connecting to your WiFi Network ie the device state indicator does not turn to solid green try the ...
Home-User-Guides
User guides for Hatch Embroidery V2 and Digitizer V5.5 The online help has been retired for Hatch Embroidery V2, Digitizer V5.5. We understand the importance of having detailed documentation readily accessible and therefore a PDF version of the User ...