Failed to Set DEP Policy and Unable to access sentinel runtime environment (H0033) when opening Hatch 2

Failed to Set DEP Policy and Unable to access sentinel runtime environment (H0033) when opening Hatch 2

ISSUE:  Failed to Set DEP Policy and followed by Unable to access sentinel runtime environment (H0033) when opening Hatch 2. 



STEPS:

 

1. Download the attached file HASP_RT.exe.

2. Replace the file HASP_RT.exe in C:\Program Files (x86)\wilcom\Hatch Embroidery 2\BIN with the downloaded HASP_RT.exe file. 

RESULT: Failed to Set DEP Policy and Unable to access sentinel runtime environment (H0033) Eliminated

3. Open Hatch 2, A valid license to run Hatch Embroidery could not be found. (H0007) will appear 




4. Click OK

5. Follow the steps here - https://help.hatchembroidery.com/portal/en/kb/articles/a-valid-license-to-run-hatch-embroidery-could-not-be-found-h0007-hatch-2

If you get V2C unknown HASP API Error. Status code: 37 0 5266 49 after running the Re-install HASP Driver

5. Download the latest HASP Driver using this link Sentinel LDK Windows GUI Runtime Installer

6. Temporarily disable your software protection/Antivirus

7. Install the HASP Driver 

 

RESULT: Hatch 2 will load with the sign-in page. Log in with your Hatch 2 account. 

 

hasp_rt details