Hatch Embroidery shows “Access Violation” error during startup or mode switch

Hatch Embroidery gives an “Access Violation” error when starting or switching modes

“Exception Access Violation” errors can occur when launching Hatch Embroidery, opening a design, or switching between views.

Hatch Embroidery 3.1.6 includes fixes that significantly reduce these errors.

Common triggers addressed:

  1. Starting Hatch Embroidery with certain designs or system conditions
  2. Switching to Graphics Mode
  3. Opening Home or Design Library

Update your software to Hatch Embroidery 3.1.6. If the issue continues, submit a support ticket.