Symptom: It shows a big "H" icon instead of Design Thumbnail for the design files in the large icon view in "My Designs". Solution: It is Hatch software installation related issue. A design thumbnail management file is not registered by Windows ...
Symptom / Scenario: An unhandled error occurred after signing into Hatch 3. SOLUTION: Update the Time Zone and Time STEPS: Open the Windows system clock. Open the Windows Settings [see illustration below] Settings > Time & language > Date & time. Use ...
Symptom / Scenario: The Hatch 3 desktop icon is missing. SOLUTION: Open your Windows File Explorer locate C:\Program Files\Wilcom\Hatch Embroidery 3\BIN Then right-click the filename HatchEmbroidery.exe Select Send to > Desktop (Create Shortcut) This ...