Error: error loading sign-in screen.
Software: Hatch 3
Issue:
Steps to resolve the error:
Close the window by clicking OK button.
Open your Windows file explorer and locate this directory C:\ProgramData\Wilcom\Hatch Embroidery\3
Delete the CEF folder.
Open Hatch 3 software and sign in again.
Follow the instruction from this link on how to unhide the ProgramData folder: https://help.hatchembroidery.com/portal/en/kb/articles/how-to-show-any-hidden-folder-eg-the-programdata-folder