A valid license to run Hatch Embroidery 4 cannot be found H0031
Problem: A valid license to run Hatch Embroidery 4 cannot be found H0031
Solution:
1. Close all Hatch Windows
2. Temporarily disable your antivirus and Windows Firewall
Temporarily disable any anti-virus installed on this computer.
Temporarily disable your internet browser pop-up blocker to continue downloading the update.
Internet should be on a stable connection, cable connected if possible, to avoid any connection interruptions.
How to Turn Microsoft Defender Firewall on or off? - Here's how - https://support.microsoft.com/en-us/windows/turn-microsoft-defender-firewall-on-or-off-ec0844f7-aebd-0583-67fe-601ecf5d774f
3. Next, proceed in installing the latest HASP Driver for HATCH 4.
From Windows Program Menu, locate Hatch Embroidery 34
Click Reinstall HASP Driver [please refer to the screenshot]
Restart your computer and this should automatically re-enable both your Windows Firewall and antivirus.
6. With Hatch 4 closed, kindly open your antivirus program and include the Wilcom folders in the antivirus exclusion list.
- C:\Program Files\Wilcom
- C:\ProgramData\Wilcom
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