What Does “You Don’t Have Any Active Trials” Mean in Hatch Embroidery?

What Does “You Don’t Have Any Active Trials” Mean in Hatch Embroidery?

Have you encountered the message, “You don’t have any active Trials”? This often occurs in the following scenarios:

  • Using Hatch Embroidery on a new computer.
  • After a Windows reset.
  • On a Parallels/Windows setup on a Mac.

What Causes This Issue?

This message is typically caused by an incorrect time zone setting. Hatch Embroidery relies on your system clock to verify your license, so an inaccurate time zone can prevent access.

How to Fix It:

Ensure your time and time zone are set correctly in Windows.

Follow the steps outlined in this helpful guide:
👉 How to Set Your Time and Time Zone in Windows

Additional Resources:

For more tips and troubleshooting guidance, visit the Hatch Embroidery Online User Guide.

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