Failed to Set DEP Policy and Unable to access sentinel runtime environment (H0033) when opening Hatch 2

Failed to Set DEP Policy and Unable to access sentinel runtime environment (H0033) when opening Hatch 2

ISSUE:  Failed to Set DEP Policy and followed by Unable to access sentinel runtime environment (H0033) when opening Hatch 2. 



STEPS:

 

1. Download the attached file HASP_RT.exe.

2. Replace the file HASP_RT.exe in C:\Program Files (x86)\wilcom\Hatch Embroidery 2\BIN with the downloaded HASP_RT.exe file. 

RESULT: Failed to Set DEP Policy and Unable to access sentinel runtime environment (H0033) Eliminated

3. Open Hatch 2, A valid license to run Hatch Embroidery could not be found. (H0007) will appear 




4. Click OK

5. Follow the steps here -https://help.hatchembroidery.com/hc/en-us/articles/360001162695-A-valid-license-to-run-Hatch-Embroidery-could-not-be-found-H0007-

If you get V2C unknown HASP API Error. Status code: 37 0 5266 49 after running the Re-install HASP Driver

5. Download the latest HASP Driver from here 

6. Temporarily disable your software protection/Antivirus

7. Install the HASP Driver 

 

RESULT: Hatch 2 will load with the sign-in page. Log in with your Hatch 2 account. 

 

hasp_rt details 



    • Related Articles

    • Hatch Embroidery Update/Upgrade Policy

      Hatch Embroidery offers the following update variations: 1. Updates within the same version number (identified with new letters) - FREE There may be several of these. They may be a combination of minor new features, a maintenance update, bug fixes, ...
    • Hatch 3 - Exception Access Violation

      With the latest release of Windows 11 22H2 update, our Support Team has noticed an increase in reports of Hatch crashing with (EAV) Exception Access Violation or random crashing while using the software. If you've experienced a random Hatch crash or ...
    • Hatch 3 Exception Access Violation errors

      The error message ‘Exception Access Violation’ can appear when zooming, using lettering, printing or scanning, saving designs, or viewing the Color Film. This problem generally relates to the display adapter driver and/or the display adapter itself. ...
    • Cloned Sentinel SL found (H0064) and Hatch 3 will not load

      Cause: HASP SL User-mode is CLONED To verify: Open http://localhost:1947/_int_/ACC_help_index.html Click SENTINEL Keys and locate Key Type column that shows HASP SL UserMode CLONED Solution: 1. Open Windows File Explorer 2. Remove folder 30918 from ...
    • Where to find and how to use the Hatch Embroidery 3 Cross Stitch GEM?

      Once you have purchased the Cross Stitch Gem > Restart your software You will find it by clicking on File Menu > Cross Stitch Reference: 1. Hatch Academy There is a complete manual with videos of using Cross Stitch in Hatch Academy. Go here: ...