A valid license to run Hatch Embroidery 3 cannot be found H0031
Temporarily disable any anti-virus installed on this computer.
Temporarily disable your internet browser pop-up blocker to continue downloading the update.
Internet should be on a stable connection, cable connected if possible, to avoid any connection interruptions.
How to Turn Microsoft Defender Firewall on or off? - Here's how - https://support.microsoft.com/en-us/windows/turn-microsoft-defender-firewall-on-or-off-ec0844f7-aebd-0583-67fe-601ecf5d774f
The version 3.1.5 download link is here - https://help.hatchembroidery.com/portal/en/kb/articles/how-do-i-re-download-my-hatch-embroidery-software
Once you have the file downloaded. Right-click the file Hatch3_Setup.exe > Select Run as Administrator to Install the HATCH 3 software update
From Windows Program Menu, locate Hatch Embroidery 3
Click Reinstall HASP Driver [please refer to the screenshot]
Restart your computer and this should automatically re-enable both your Windows Firewall and antivirus.
C:\Program Files\Wilcom
C:\ProgramData\Wilcom
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