Self-registration error

SCENARIO: Self-Registration Error when you open Hatch 3

CAUSE: This can happen if Microsoft Visual C++ Redistributable has become corrupted.

SOFTWARE: Hatch 3 

SOLUTION: Install Microsoft Visual C++ Redistributable

STEPS: 

Open the Control Panel

Uninstall all versions of Visuall C++ as per the screenshot.

Download the x64 Microsoft Visual C++ Redistributable packages and install the following components from the link.

Link:  https://aka.ms/vs/17/release/vc_redist.x64.exe

Restart the computer. 
Open Hatch software.

• Related Articles

• I have not received a registration validation email

  If you have not received a registration validation email when signing up your new Hatch Embroidery account, follow these directions: Go to wilcom.com/hatch and sign into your account. If you forgot your password, on the sign-in popup, click “Password ...

• Security Error : Unknown Error ( H0078 ) when logging into Hatch

  If you get the Unknown Error (H0078) while trying to login to Hatch V3. Follow the solution below. Solution: In your Windows Explorer, open this path: C:\ProgramData\SafeNet Sentinel\Sentinel LDK\installed\30918 Delete xxxxxxxxxx_base.v2c and ...

• Security Error: License has expired

  ISSUE: License has expired while using Hatch 3. Follow the steps below: 1. Save your design if not done yet. 2. Click File > Sign out and Release License to close Hatch 3 3. Open the Hatch Official Website - https://hatchembroidery.com 4. Open Hatch ...

• An unhandled error occurred after signing into Hatch 3.

  Symptom / Scenario: An unhandled error occurred after signing into Hatch 3. SOLUTION: Update the Time Zone and Time STEPS: Open the Windows system clock. Open the Windows Settings [see illustration below] Settings > Time & language > Date & time. Use ...

• "Error 43 installing license..."  A valid license to run Hatch embroidery software could not be found error when starting Hatch v1 Software  

  Symptom: "Error 43 installing license..." A valid license to run Hatch Embroidery software could not be found error when starting Hatch v1 Software These errors are due to a corrupted Hatch Embroidery software license file on the PC. Wilcom Software ...