How to transfer my software to a new computer

Please make certain that your new computer meets the minimum system requirements. https://hatchembroidery.com/system-requirements

On your old computer, open Hatch. Use File->Sign out and Release license. This will make your license available for your new computer.

On your new computer, download and install the software from the following page.

How do I re-download my Hatch Embroidery software?

Make sure you are installing the correct version of Hatch Embroidery for your license. If you are not sure of the version, you can sign into your account at www.hatchembroidery.com to see the version of the software you own.