How do I reset my Hatch Embroidery password?

How do I reset my Hatch Embroidery password?

I forgot my password or simply want to reset it to a new one.

This is fairly easy to do. Just follow these steps.

  1. Go to www.hatchembroidery.com 
  2. Ensure you are SIGNED OUT of the website & be sure to click to refresh your screen.
  3. Click the Sign In option in the top banner menu.  Do NOT allow your browser to auto fill in your email and/or password. Make sure you manually type it in! Your browser may be using the wrong auto fill.

         

     4.  Then Click "Forgot Password"

          

    5.  Enter your email address and click on "Reset Password"


        


6.  You will receive verification code in the Inbox of your email account ( You can check in Junk/Spam if not in Inbox )

KEEP THIS PAGE OPEN WHILE YOU GO TO YOUR EMAIL AND GET THE CODE.  Then come back to this page to enter it.
      

7.  Type the new password and click on "Reset Password".
IMPORTANT: Your password must contain at least 8 characters consisting of lower case, at least 1 upper case letter, and at least 1 number.

This will become the password you will also use to sign in to your Hatch software.

 

8.  You will get a confirmation message as below

     

 

9.  You can then log in using your new password to the Hatch website and your Hatch software.


    • Related Articles

    • How to reset back to default settings in Hatch Embroidery

      In order to reset back to default settings in Hatch Embroidery, you will do this through your Windows programs list. Make sure your Hatch Embroidery software is "NOT" open To do this in Windows 11: To see a list of your apps, select Start , then ...

    • How do I re-download my Hatch Embroidery software?

      The regular software download link for Hatch Embroidery on the website will now download the latest Hatch Embroidery. Hatch Embroidery 3 If you are an existing Hatch Embroidery 3 user and need to re-download and install the software, you can do so by ...

    • Can I resell or transfer my Hatch Embroidery software license?

      Hatch Embroidery is a digital license and is non-transferable. Below is the agreement you should read and must accept before installing the software. Hatch 3. Hatch 2. Hatch 1. Can I change the sign in information? Yes. You can change the email ...

    • How do I delete recovery files in Hatch Embroidery

      To delete recovery files in Hatch Embroidery, first go to your programs list and find the Hatch Embroidery software program. Make sure your Hatch Embroidery software is "NOT" open To find your programs list in Windows 11: To see a list of your apps, ...

    • Unable to load Hatch Embroidery 3 with white splash screen on startup

      The issue is caused by PCs that do not supporting graphics acceleration, which helps improve the Hatch home screen loading speed. When installing new updates for Hatch V3, it will reset the graphics acceleration setting which causes the white screen ...