HATCH V2 Software will not open

HATCH V2 Software will not open

Symptom: Hatch v2 software is not opening / no response

Wilcom Software affected: Hatch v2

OS Platform:  Windows 

Solution: Please follow the steps below 

1. First is to open the CONTROL PANEL from this computer 

2. Please locate if HATCH V2 was installed 

  

Once confirmed, Close Control Panel 

3.  If you click the Windows Icon located on the left bottom corner of the screen then you can browse the programs, do you see the HATCH EMBROIDERY 2?

  

 

4. Locate HATCH V2 icon from your Desktop > right click the HATCH V2 DESKTOP icon on your computer and select Run as Administrator

  

 

5. Login through the log in page using your HATCH email account 

  

 6. Once the HATCH V2 has launched  > Click Help > About  

Then you should be seeing the version as V2.1D R4 7 Jul 2021 (130-20164) .

 

 

   

 


    • Related Articles

    • HATCH 3 Software will not open

      Symptom: Hatch 3 software is not opening / no response Hatch Software affected: Hatch 3 OS Platform: Windows [Make sure the Windows Operating System is always running the latest update] STEPS: Follow the pre-liminary check by clicking this link Hatch ...
    • How to send a support report from Hatch Embroidery software

      To send a report in Hatch Embroidery, please follow the steps below. Make sure your Hatch Embroidery software is "NOT" open To do this in Windows 11: To see a list of your apps, select Start , then select the arrow next to All apps to expand that ...
    • What artwork image file types can Hatch Embroidery open?

      What artwork image file types can Hatch Embroidery open? Only Hatch Embroidery Composer and Digitizer supports image files. Hatch Embroidery 3 can open these files: .PNG .BMP .JPG .WMF .EMF .EPS .CDR** *In HATCH 3, if you have CorelDRAW Standard GEM, ...
    • Hardware or software failure

      If your software crashes due to a hardware or software failure, recovery files are usually created. When you restart Hatch Embroidery after such a failure, the design you were last working on is opened automatically or, if Auto Save was on, the ...
    • My designs will not open

      Why will my designs not open? Most likely you have not selected the machine file type that you want to open. If you are opening your designs using the File Menu: If you are using File > Open design, you should select the specific stitch type If you ...