Latest update: How do I re-download my Hatch Embroidery software? Click here to read more.
Latest update: Hatch 3 - Exception Access Violation Click here to read more.
Logo
Getting Started Products Support Hatch Central Blog Community Submit a request
Sign in
  1. Hatch Embroidery
  2. Technical FAQs
  3. General

General

Follow New articles New articles and comments
  • Security Error : Unknown Error ( H0078 ) when logging into Hatch
  • Hatch 3 Security problems - Valid license could not be found
  • Hardware or software failure
  • Hatch 3 Exception Access Violation errors
  • Hatch 3 Control Points missing
  • A valid license to run Hatch Embroidery could not be found. (H0007) - HATCH Embroidery 3
  • When I try to open a new design, an old design pops up which is not the original blank.
  • Hatch Embroidery crashes when saving EMB designs using Parallels on a MAC
  • Hatch doesn't remember the preferred location where I am saving my files
  • Hatch Embroidery 1 stays stuck on the Sign In page
  • I have lost my menu bar
  • Icons are no longer showing as Thumbnails
  • System Error or "Exception Access Violation" error (software crash) occurs when saving a design file, DesShellInfo.dll related crash
  • Error acquiring License Client (1010)
  • How to check design thumbnail settings in File Explorer
  • Hatch Embroidery thumbnails have black backgrounds
  • It shows white paper icons instead of Design Thumbnails for the design files in the large icon view in "My Designs"
  • It shows a big "H" icon instead of Design Thumbnail for the design files in the large icon view in "My Designs"
  • After running the design thumbnails repairing utility file, still no design thumbnails showing up for some specific design file format
Facebook

Hatch Embroidery
Products

Embroidery Organizer

Embroidery Personalizer

Embroidery Composer

Embroidery Digitizer

Embroidery Digitizer FlexPay

Font Packs

Learn more

Getting Started

Online User Guide

Hatch Central

Blog

FAQ’s

Technical Support

Customer Service

30 Day Money-Back Guarantee

Twitter Facebook Pinterest Youtube Google Plus

Windows Compatible

Wilcom
Copyright © 2022 Wilcom International Pty Ltd
ABN: 35 119 508 575
Terms of Use Privacy Policy
Hatch Payment