How To FAQs
General
- How do I register my Hatch account on new Hatch website ?
- How to export (save) my designs to DST format
- What is the best way to save image files to open in Hatch v2 for Auto-Digitizing?
- How to open stitch file formats with objects to edit (for v2)
- My designs will not open
- How do I combine designs in Hatch Embroidery?
Installation, Licenses, Upgrades & Maintenance
- How do I download Hatch Embroidery 2?
- Where to enter the confirmation code?
- How do I reset my Hatch Embroidery password?
- How to Identify if Hatch Embroidery 2 is installed?
- How do I re-download Hatch Embroidery Software?
- How to send a support report from Hatch Embroidery software
FlexPay (Payment Plan)
Setup: Machine, hoops, toolbars, dockers, etc
- Janome 550e and RE36b hoop
- How to save the favourite toolbar layout and how to restore the saved favourite toolbar layout, or how to restore the toolbar layout to the factory default toolbar layout?
- How to add my machine and hoops to Hatch Embroidery V1
- How to add hoops to my Hatch Embroidery software V2
- How to connect directly to my embroidery machine?
- Using Hatch with Brother SE400, SE425, PE500, and other Brother direct connect machines
Techniques
- How to change Satin Fonts or True Type Fonts into an outline
- How to use Multi-position hoops in Hatch
- How to remove small stitches
- How to add the Wilcom folder in your Antivirus Exclusion List
- How do I convert a design into multiple file formats at the same time?
- Hatch Embroidery tips for Multi-hooping and sewing out