Technical FAQs
General
- Security Error : Unknown Error ( H0078 ) when logging into Hatch
- Hardware or software failure
- Hatch 3 Control Points missing
- A valid license to run Hatch Embroidery could not be found. (H0007) - HATCH Embroidery 3
- When I try to open a new design, an old design pops up which is not the original blank.
- Hatch Embroidery crashes when saving EMB designs using Parallels on a MAC
Installing Hatch Embroidery
- Self-registration error
- A valid license to run Hatch Embroidery could not be found. (H0007) in Hatch 3 [Mac or Windows PC]
- Hatch Embroidery 3 installation fails with error caused by PC Matic Antivirus
- Hatch v2 installation fails - Or blue screen saying there is a problem with aksfridge.sys
- A valid license to run Hatch Embroidery could not be found. (H0007)
- How to install Hatch a different language
After Installation is Complete
- Hatch 3 - Exception Access Violation
- An unhandled error occurred after signing into Hatch Embroidery 3.
- How to add Hatch to the exclusion of your Anti-Virus software?
- No Internet Connection
- You don't have active trials at the moment
- The license to run this product has expired. Error code H0041
Tablet/Pen Issues
- Unresponsive MSI touch pen
- Surface Slim Pen 2 doesn't have a barrel button
- Huion 1060 plus tablet freehand open and closed paths functions doesn't respond or works intermittently
- Huion GT221 display tablet : Unable to consistently select nodes when using the reshape tool and unable to consistently draw with the freehand tool with the tablet
- Surface Pro Pen : Freehand and Selections Functions not working in HATCH Software
- WACOM Tablet Pen is Unresponsive