Message: No Internet Connection in My Hatch Tab
Hatch version: Hatch 3
Please click Design Space to bring you back to the Hatch 3 interface.
Click Help > About. This is to check if you have Hatch 3.0.5 already installed. Make note of it.
Click File > Sign out and release the license.
Then sign back in again. The no internet connection message should be removed once you sign back in.
If you do not have the Hatch 3.0.5 yet, please download the copy here - https://help.hatchembroidery.com/hc/en-us/articles/360000514796-How-do-I-re-download-my-Hatch-Embroidery-software-