If you are having problems with your Hatch Embroidery, it’s a good idea to carry
out a few basic system checks. These include your PC specifications, your
CPU/RAM specifications, as well as your available hard disk space.
To check CPU/RAM specifications:
1) Open the MS Windows®’s File Explorer.
2) Right-click This PC and select Properties from the drop list to access system settings.
3) Check the MS Windows® version, the CPU and the amount of RAM.
4) Right-click the hard-disk drive icon (usually C:) and select Properties from the drop list to access local disk settings.
5) Check the hard-disk capacity as well as any free space. This must be greater than 40 Mb or 10% of your total hard drive space, whichever is the greater amount.