Please download Hatch version 3.0.2 from this link - https://dyul59n6ntr4m.cloudfront.net/Hatch3_Setup.exe , then install this version,
After that, copy the product.ini file in the attachments to C:\Program Files\Wilcom\Hatch Embroidery 3\BIN and overwrite the existing file.
Then, go to C:\ProgramData\Wilcom\Hatch Embroidery\3 and delete the folder that has the name 3.
You can now start the hatch software.
Please note : This fix indicates that the graphics processor on your PC does not support graphics acceleration which may lead to other performance issues. Please consider upgrading the PC to a newer specification which support graphics acceleration.
NOTE: If you do not find the C:\ProgramData it may be hidden on your computer. You can show it by changing the settings in your File Explorer.