A valid license to run Hatch Embroidery could not be found. (H0007)

Symptom:  An error "A valid license to run Hatch Embroidery could not be found. (H0007)" prompts when you launch/open Hatch Embroidery 2 

Wilcom Software affected: HATCH EMBROIDERY 2

OS Platform:  Windows 

Solution: Update the HASP Driver to the latest version

Steps to Follow  : 

Method 1

1.1  Please temporarily disable your antivirus/protection software. 

1.2. Please reinstall HASP driver by clicking the Reinstall HASP Driver 

If using the above Installation method was not able to help resolve the issue, kindly apply either Method 2 or Method 3 specified below 

Method 2

2. 1.  Please temporarily disable your antivirus/protection software. 

2.2.   Please download the latest HASP Driver from Gemalto website link https://supportportal.thalesgroup.com/csm?sys_kb_id=61fb0ee1dbd2e78cfe0aff3dbf9619ab&id=kb_article_view&sysparm_rank=14&sysparm_tsqueryId=0309dd6cdb08e45080b2345239961913&sysparm_article=KB0018320  and use the Sentinel HASP/LDK - Windows GUI Run-time Installer then follow the instructions through

Method 3 

3. 1.  Please temporarily disable your antivirus/protection software. 

3.2.   Please download the latest HASP Driver from Gemalto website link https://supportportal.thalesgroup.com/csm?sys_kb_id=979a4e21db92e78cfe0aff3dbf9619c6&id=kb_article_view&sysparm_rank=15&sysparm_tsqueryId=73995120db48e45080b23452399619ee&sysparm_article=KB0018319 and use the Download the HASP/LDK - Command-Line Runtime installer 

Note: you need to create a folder of “C:\HASP”. 

1) Copy the downloaded “haspdinst.EXE” file to “C:\HASP” folder

2) Right click on the Windows “Start” button

3) In the right click menu, click on “Command Prompt (Admin)” menu

4) Click on OK button in the warning message to allow it to run

5) In Command Prompt box, type command line (you may copy and paste it into the box):

C:\HASP\haspdinst –r –purge

6) Hit “Enter” key

Note: seconds later, the system will prompt a dialogue box that the update is successful. 

7) In Command Prompt box, type command line (you may copy and paste it into the box):

C:\HASP\haspdinst - i -kp

8) Hit “Enter” key

Note:  At this point, the reinstalling HASP driver procedure is done.

Once installed, restart the PC and re-launch the Hatch Embroidery 2 software.

NOTE - Please re-enable your antivirus/protection software once the Hatch Embroidery 2 is up and running.