Symptom: Hatch Embroidery 1 stays stuck on the Sign In page
OS : Windows 8.1
Hatch Embroidery version : Version 1.0R R2
After typing in your Hatch Embroidery 1 registered email account and password, it stays stuck on the Sign In page
Solution:
1. Make sure you're default internet browser is set to IE11 with the latest update
2. Open the Control Panel > Internet Options > Security Tab > Internet as Highlighted > Drop the Security Level for this zone from Hight to Medium
3. Click Privacy Tab > Internet as Highlighted > Drop the Security Level for this zone from High to Medium