My PES file cannot be read by my machine

Hatch 2 saves to the latest PES file format, which is V10.  If your machine is not reading that file, most likely it reads an older PES version.  You can change the version of PES you export to in Hatch under "Options" when you export the file.

In most cases if you need to change the PES version you will need to change it to PES V6.0

Here are the steps:

File > Export Design or Output Design Toolbox > Export Design

Select PES as the format (1).

The options button will now be active. (2) (not grayed out)

Click the Options Button (2)

Select the PES version you need (3)  (e.g. V6.0)

Click OK (4)

Click Save (5)

Once you have changed the format it will be remember the next time you save your design.

Note : For Brother Innov-ís NQ1700E export the EMB design to version 4 or version 5 of PES file format. Version 4 or version 5 is the machines accepted PES version.