Icons are no longer showing as Thumbnails
Symptom: Your design thumbnails are no longer showing the design image but only showing as icons.
Reasons this may happen:
>An update in your computer may have changed the setting for showing the icons. This may be a windows update or another program. Click here for the steps to check and correct.
>Windows may need to re-index your thumbnails. See instructions below.
>If some of your thumbnails show but not all of them, your computer may not have enough available resources to show all the thumbnails. Try to re-index thumbnails or make more space available on your computer.
How to re-index thumbnails:
Close Hatch Software and any other programs you have running
Run a disk cleanup of the Thumbnails
Open DIsk Cleanup > Run As Administrator (Disk Cleanup wizard will start scanning)
Select C: > Thumbnails >
Disc Cleanup will ask you as per below
RE-Launch Hatch software.
If you still have problems send any error messages and errors to Hatch Support