How do I install Hatch Embroidery on a new or second computer?
Your Hatch Embroidery license allows a single user to install the Hatch software and have the license activated on up to 3 computers. You may only run the product on one (1) device concurrently.
You may not share your license with other users.
To install Hatch Embroidery on a second computer run the same installation file that you ran on your first computer. The file name: Hatch_Setup.exe
You do not need to create a second account. After you install the software and run the software, you only need to sign in with the same email and password that you used on the first computer.
We recommend using only 2 at a time and saving the 3rd one for a backup in the case your computer crashes.
NOTE: Your license is for one user, not to be shared with multiple users. We give you 3 installations of that license because we know that many customers will have at least 2 computers. However, you may only use Hatch on one computer at a time.
We recommend you save the 3rd license in case you have a computer crash. If you have 3 or more computers, we recommend you log off using the File Menu > Sign out and Release license on Hatch v2 (Sign out and Exit for Hatch v1) of one of the first two computers to release that license.
Should you decide to install all 3 licenses at one time, and one of the computers crashes, that license will automatically become available again after 60 days of not being used.
In the meantime you can simply log out of one of the working computers using the File menu > Sign out and Release license on Hatch v2 (Sign out and Exit for Hatch v1) to release the license.
Then you can log in to the other computers. This should work fine since the license is only to be used by one user. Should you need multiple users, please purchase additional licenses of the software.
For more information on this see these additional links:
Re-download Hatch Embroidery 2 software (this will automatically start a download to your computer. Check your download folder or the location you have specified for downloads on your computer for the file name : Hatch_Setup.exe
To re-download Hatch Embroidery 1, click here.