Recent Articles
Error: error loading sign-in screen.
Software: Hatch 3 Issue: Steps to resolve the error: Close the window by clicking OK button. Open your Windows file explorer and locate this directory C:\ProgramData\Wilcom\Hatch Embroidery\3 Delete the CEF folder. Open Hatch 3 software and sign in ...
Returns and Refunds Policy for EmbroideryConnect (Hatch Edition)
Returns and Refunds Policy for EmbroideryConnect (Hatch Edition) Thank you for purchasing Wilcom’s EmbroideryConnect WiFi Device (Hatch Edition). We hope you are pleased with your purchase. However, if you need to return the device due to defects, ...
Connecting with Hatch Support in a Remote Session via Zoho Assist
Question: How do I remotely connect to Hatch Support using Zoho Assist? After you have already submitted a ticket, and the Support agent has determined that a remote session is in order, you will need to work together to find an appropriate ...
Hatch Embroidery 3 User Guide - PDF Download
Hatch Embroidery 3 User Guide Welcome to the FAQ section for downloading the PDF User Guide for Hatch Embroidery 3 software. We understand that having access to a comprehensive user guide can be essential for mastering the features and capabilities ...
Is Hatch Embroidery Compatible with My Embroidery Machine?
Hatch Embroidery software is designed to work with most USB-enabled embroidery machines. If your machine supports standard file formats like DST, PES, EXP, and others, Hatch can create the appropriate design files for your machine. How to Confirm ...